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Digital Governance, Risk & Compliance (dGRC)

Work with our smart solutions to safely guide you out of legal and technical minefields.

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Digital Control Room and pharma giant AstraZeneca won the TOPRA Innovation Award for Regulatory Excellence

"Since implementing our Digital Asset Assurance portal, the company has undergone more than 12 external audits, during which time not a single negative audit issue has been found."
– Digital Governance Manager
     Read the case study    

dGRC is the original PbD (Privacy by Design)

All content you host online must comply with statutory regulations, industry codes of practice, licensing terms, and company policies.

Our solutions embed the seven principles of Privacy by Design

1 Proactive not reactive

2 Privacy as the default setting

3 Privacy embedded into design

4 Full functionality

5 End-to-end security

6 Visibility and transparency

7 Respect for user privacy

Don't compromise your compliance. Find content buried deep online and protect your brand with our automated content scanning services at -75% cost than human audits.

Design with Purpose

Embed content QA and QC protocols up front. Identify valuable content that needs to be governed from a marketing, branding or compliance perspective, and apply predefined monitoring controls.

Play a Programmatic Game

Save your team from lengthy and tedious manual searches by programmatically auditing online regulatory content to ensure accuracy, governance and compliance.

Examples of common dGRC challenges and solutions we provide.

digital content

What PDFs and images are on your websites?

Implement a web crawler or content indexing tool to scan websites and identify and catalog all the PDFs and images.

Are all PDFs and images are up to date?

Compare the metadata or content of PDFs and images with the latest versions and provide alerts for outdated content.

Do PDFs and images carry approved document IDs?

Store and track document IDs to verify approval status.

Where are duplicate PDFs and images on websites?

Implement duplicate content detection and reporting.

digital content

Are all my PDFs and images approved in my DAM?

Integrate with DAM (e.g., Veeva, AEM) to verify approval status.

Where are all DAM approved items on websites?

Maintain a mapping of approved items to their respective locations on websites.

Can I apply semantic analysis to translated text?

Use natural language processing (NLP) techniques for semantic analysis of translated text.

[Pharma] Can I check if old 'delivery' (e.g., tablet, capsule) is displayed or old 'dosage' is displayed?

These tasks may require a combination of content analysis, data monitoring, and scanning tools.

digital content

Can I check if regulator details are displayed where required?

Implement checks and alerts to ensure the presence of required regulator information.

Can I check content localization?

Adapt content for different regions or markets to account for cultural and language differences.

Can I apply content archiving, retrieval and version history?

Establish a system for archiving and retrieving older versions of content or expired content and version history for audit and compliance purposes.

Can I check if the contact us details are correct for audience/market?

Regularly verify and update contact information based on audience/market requirements.

digital content

Can I record management attributes?

Create a database or system to store and manage various attributes associated with web content.

Can I monitor change in content over time?

Implement version control and change monitoring mechanisms.

Can I identify the target audience for a website based on its content?

Use content analysis and audience segmentation techniques to determine the likely target audience for each website.



data privacy

Are my Privacy/Legal footer links pointing to the correct location?

Programmatically check the hyperlinks in the footer to ensure they lead where intended.

What first and third party cookies or embedded content is collecting data?

Implement tracking and analytics tools to identify first and third-party trackers and their data collection practices.

Where do I have personal information listed on my websites?

Implement content scanning and indexing with specific pattern recognition to locate emails, names, phone numbers and other personal information.

How do I verify privacy consent controls are working as expected?

Regularly test and verify the correct installation and functionality of privacy consent controls.

brand

Where do I have old brand names, expired names, controlled words or phrases on websites?

Implement content scanning and indexing with specific pattern recognition to locate these elements.

Can I determine if the latest marketing campaign has been rolled out to websites?

Implement tracking and reporting for campaign deployment.

How can I compare brand guidelines against website content?

Implement a tool to compare brand guidelines against website content and highlight inconsistencies.

How do I monitor content licensing and IP?

Monitor and manage content licenses and intellectual property rights to avoid legal issues.

website

Can I compile my complete web inventory and site map?

Maintain a database or inventory of all the websites and web assets owned by your organization.

How can I keep track of when my domains expire?

Set up domain monitoring services or tools to track domain expiration dates.

Can I keep track of when my SSL certificates expire?

Implement SSL certificate monitoring to keep track of certificate expiration dates.

Can I determine which countries website visitors are coming from?

Use geolocation data to determine the countries that are accessing your websites.

website

Can I categorize all websites?

Create a taxonomy or tagging system to categorize websites based on their content or purpose.

Can I check that adverse events reporting is present where required?

Implement checks and alerts to ensure the presence of required adverse event reporting information.

Can I identify extracts of SmPC on websites?

Use text extraction and analysis tools to identify specific content.

Certain factors that can damage a pharma company’s reputation are entirely avoidable.

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